On-Demand Solution Hosting
IDC Canada listed QLogitek among the top 10 Application Service Providers (ASPs) in Canada. QLogitek's supply chain solutions are hosted in state-of-the-art, secure, Payment Card Industry (PCI) certified hosting centers located throughout Canada.
Our data centers are designed to avoid any single points-of-failure and have multiple, redundant connectivity, power, and climate control systems. QLogitek Hosting provides businesses with a highly safe, secure and reliable hosting environments that guarantee network, server and application environment redundancy, availability and responsiveness. Facilities include commercial class servers, UPS (Uninterruptible Power Supplies), standby roll-up generators, dual-redundant climate control systems, floor leak and heat detectors, dry fire suppression system, 24 x 7 x 365 monitoring, physical security and video surveillance.
Hosting Support & Managed Services
- Technology Support. This support includes wide-area network monitoring, password-support, hosting environment security, uptime and availability assurance based on Service Level Agreements
- Application & Business Process Support. Customers and their trading partners can call in for friendly and knowledgeable support on the application and processes being supported application and processes being supported.
- Business Process Support Call
- Technical Support Calls
- Change Management. A small change in your Collaboration Initiative can have a massive impact by the time it reaches your trading partners. Managing this change, so as to minimize its negative impact on trading partners is an essential component of QLogitek Hosting Support & Managed Services
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