Supply Chain Transformation with BizTalk ESB & QLogitek Client Profile & Industry HDS RNA is a large North American culture and entertainment retailer with 350 stores that include prominent retail banners like RELAY, USA TODAY, and Virgin Books & Entertainment. Business Problems & Challenges Increase supply chain visibility, reduce cost, shorten product lead time from supplier to store shelves, and reduce integration complexity. Solution A two tiered solution - Microsoft BizTalk Enterprise Service Bus (ESB) to reduce enterprise application integration (EAI) complexity and QLogitek's Supplier Order Management System for business-to-business (B2B) procurement process automation. Results & Benefits - Reduced supply chain complexity and increased visibility
- Automated 90% of supplier transaction data
- Increased operating margin by eliminating standard margin in favor of actual margin
- Minimized errors caused by manual processing of data
- Faster processing of invoices resulting in improved supplier relations
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